Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be extended. In such cases, customers will be notified via email.

Shipping Destinations

We currently ship to most countries worldwide. Shipping availability may vary depending on local regulations and carrier service availability.

Shipping Rates & Delivery Times

Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping method.

Estimated delivery times:

United States: 5–10 business days
Canada: 7–14 business days
Europe: 7–14 business days
Asia-Pacific: 5–10 business days
Other Regions: 7–21 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or carrier delays.

Tracking Information

Once your order has been shipped, a tracking number will be provided via email. Customers can use the tracking number to monitor shipment progress through the carrier's website.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country.

Where applicable, duties and taxes may be calculated and collected during checkout. Any additional customs charges not collected at checkout are the responsibility of the customer.

Shipping Delays

We are not responsible for delays caused by customs inspections, carrier disruptions, weather conditions, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Shipments

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to investigate and assist in resolving the issue.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact Us page or customer support email.